Chat:
You can use the 'Chat' function in the bottom right corner of your dealer dashboard.
For Specialist Teams & Queries:
• Invoicing / Billing & Disputes: Access this in your billing portal via your dealer dashboard.
• Remittances: Contact our finance team at remittances@carwow.co.uk
• Carwow Collects Issues:
For cosmetic or driver issues: Log a cosmetic issue
For Mechanical, Electrical, or Financial Claims: File a mechanical breakdown claim
• Wallet Queries: Access Support directly, or email wallet@carwow.co.uk
• Email: For general queries related to your account contact partner.operations@carwow.co.uk
• Phone: For general queries related to your account contact Partner Operations on 020 4586 4000.
