Here is a step-by-step guide to getting your account ready for action:
1. Sign Up
If you don’t already have a Carwow Wallet, you can register your interest via our Wallet Registration Page or simply let your account manager know you're ready to get started.
2. Complete Your KYC
Before enabling your ultimate car purchasing experience, Airwallex (our digital wallet provider) is required to run standard "Know Your Customer" (KYC) checks on your company.
To ensure a smooth approval process, please have your business documentation ready. You can find the full list of required documents for UK companies here.
3. Start Shopping
Once your account is verified, you’re all set! Browse our selection of vehicles and use your Carwow Wallet for a hassle-free, secure transaction at checkout.
Need Assistance?
If you have questions or need help during the setup process, the Carwow Wallet Support Team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk