Carwow Wallet
Carwow Wallet help articles
By Magda1 author39 articles
- Get Started with KYC (Know Your Customer)
- What documents do I need to complete the Carwow Wallet KYC?
- I’ve finished my KYC application. What’s next?
- I couldn’t complete my KYC. How can I resume my application?
- Your guide to provide the additional information requested during your KYC application
- I’ve already completed my KYC. Why am I being asked for more information?
- Our Company Structure has changed. Do I need to update my KYC information?
- Politically Exposed Persons, Sanctions, and Adverse Media explained
- Updating Your Directors or Beneficial Owners (Resignations & Discrepancies)
- My bank statements for 'Source of Funds' were rejected. What did I do wrong?
- ID Verification Rejections
- What counts as a valid 'Business-Nature Supporting Document'?
- Why do all directors need to provide information, and what if they are reluctant to upload a photo ID?
- Handling Exceptions (Non-VAT Registered Businesses & Missing IDs)
- Submitting an Account Authorisation Letter (PPTA)
- 'Business-Nature' Proof for Sole Traders & Unregistered Businesses
- Examples of required documentation
- How can I add funds to my Carwow Wallet?
- How do I clear a payment from my Wallet dashboard?
- I’ve added funds to my Carwow Wallet. When will my balance be updated?
- How do I pay for a car with my Wallet?
- How can I withdraw funds from my Carwow Wallet?
- What is a predefined withdrawal account?
- How can I change my predefined withdrawal account details?
- How can I activate Stock Funding for my account?
- How do I refund the seller if a negative equity deal is cancelled?
- The seller overpaid. How do I refund them?
- How do I reduce the price at collection?