All Collections
Carwow Wallet
Carwow Wallet help articles
What is the Carwow Wallet?
How to Get Started with a Carwow Wallet
What are the benefits of using the Carwow Wallet?
Airwallex and Carwow relationship explained
How to Get Started with KYC (Know Your Customer)
What documents do I need to complete the Carwow Wallet KYC?
What is a predefined withdrawal account?
I’ve finished my KYC application. What’s next?
How to Set the 2-Factor Authentication for Your Carwow Wallet
I couldn’t complete my KYC. How can I resume my application?
I’ve already completed my KYC. Why am I being asked for more information?
I’ve received a routine check email. What do I do next?
I’ve missed the deadline for a routine check email. What do I do next?
How can I add money to my Carwow Wallet?
How to make a payment with the Carwow Wallet
How are negative equity payments processed?
How can I withdraw funds from my Carwow Wallet?
I’ve funded my Carwow Wallet. When will my balance be updated?
How can I change my predefined withdrawal account details?
I tried adding money to my Carwow Wallet but my transaction was reversed. What do I do next?
Our company structure has changed. Do I need to update my KYC information?
My payment was unsuccessful. What to do next?
I need to report suspicious activity in my Carwow Wallet. Who do I contact?
How do I make a complaint?
How can I close my Carwow Wallet?
Politically Exposed Persons, Sanctions, and Adverse Media explained
Your guide to provide the additional information requested during your KYC application
How to add funds to your Carwow Wallet