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I couldn’t complete my KYC. How can I resume my application?
I couldn’t complete my KYC. How can I resume my application?
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Written by Marco Gomes
Updated over 2 weeks ago

If you were unable to complete your KYC application, don’t worry! Your progress has been saved and you can easily resume the process by following these steps:

  1. Login to your Carwow account

  2. Click the SmartPay menu

  3. You’ll be prompted to review and agree to the T&Cs and privacy policy

  4. You’ll be taken back to the KYC application

  5. Continue where you left off

  6. Submit your KYC application for review

  7. You will receive an email once the application review is complete

If you’re still experiencing issues with your KYC application please contact our support team.

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