Using the Carwow Wallet to pay for vehicles with negative equity is simple.
Review the payment details: Click the request button to view the payment request and finance settlement details.
Request the seller contribution: Once you’re ready, click "Send Request" to view the bank details for the seller's fund transfer and the relevant payment reference. The seller will receive an email and SMS with the bank details. You’ll also get a confirmation email when the funds are received and when the payment is ready to be sent to the finance house.
Monitor the seller contribution request: Check the status of your payment request on the vehicle listing page and view all pending requests in your wallet under the "Pending" tab.
Complete the payment: To make the payment, click "Make Payment" to review the received amount, the amount for the finance house, and your total payment. Click "Authorize Payment," enter your one-time security code and review before clicking "Approve."
The payment to the finance house will be sent instantly, and the seller will receive an email and SMS confirmation that the finance agreement has been settled.
Your payment will appear in your wallet's transaction history, along with transaction details and a summary on the listing detail page, including the automatically generated sales invoice.