Skip to main content

How do I verify my business for Carwow Wallet?

Log in with the account set up for your Wallet application, open the Wallet menu and follow the on-screen steps.

M
Written by Magda Pinto

Log in to the Carwow account that was set up to complete your Wallet application, click Wallet in the left-hand menu, and follow the on-screen steps. Once you submit, the review usually takes 1–3 business days.

How to verify your business

  1. Log in to your Carwow account. Use the login that was assigned to complete the Wallet application (see "Who should complete it?" below).

  2. Open the Wallet menu. Click Wallet in the left-hand navigation bar. You'll be prompted to start the application.

  3. Follow the on-screen steps. You'll be asked to confirm your identity and provide details and documents about your business.

  4. Submit your application. We'll email you once it's approved, or if we need anything else.

Who should complete it?

  • The application can only be completed from the Carwow login that was assigned to complete it when your Wallet was set up. Other users on your account won't see the application.

  • This should be a director of the business. If you're not a director, see I'm not a director. How do I get authorised to set up the Wallet?

  • Not sure who's assigned, or need to change it? Contact the Carwow Wallet team.

Common issues

  • I can't see the Wallet menu. Refresh the page, or log out and back in. If it's still missing, check you're using the assigned login, then contact the Carwow Wallet team.

  • Can I start without logging in? No – you need to be logged in to the assigned account. This keeps your information secure.

Things to know

Need further assistance?

If you have questions or need help, the Carwow Wallet team is available via your preferred channel:

Did this answer your question?