We review your application, which usually takes 1–3 business days. You’ll get a confirmation email once it’s approved.
What to expect
Your application is reviewed within 1–3 business days.
If we need more information, we’ll contact you directly.
You’ll receive a confirmation email once it’s approved.
If your application is taking longer than this, contact the Carwow Wallet team.
Next steps once you’re approved
Set up 2FA: How do I set up 2FA for my Wallet?
Add funds: How can I add funds to my Carwow Wallet?
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk