Yes – contact the Carwow Wallet team if your company has any structural or legal changes. Our banking partner needs your business details to be up to date so your Carwow Wallet keeps working without interruption.
Let us know if any of these change:
Company ownership: Any changes to shareholders or significant owners.
Legal structure: For example, if you change from a sole trader to a Limited Company (Ltd) or Partnership.
Key people: Any changes to the company directors or individuals with significant control.
Contact information: Updates to your registered business address, primary phone number, or official email.
How to update your information
These changes often need specific documents, so contact the Carwow Wallet team directly. We’ll guide you through the next steps and tell you exactly what’s needed to finish the update.
Important: Keeping your details up to date helps prevent any temporary holds or restrictions on your account.
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk