Carwow Wallet is how you pay for vehicles you buy through Carwow. You add funds to your Wallet, and on collection day you pay the seller or finance company and Carwow's fees in one payment, without leaving the platform.
How it works
Add funds: make a bank transfer from your UK business bank account to your Wallet's account details.
Pay on collection day: click Review and Pay on the deal page and confirm with the one-time security code from your authenticator app.
The money is split for you: the payment goes to the seller and/or finance company, and buyer/transport fees go to Carwow.
Keep track: every payment shows in your Wallet transaction history, with a summary and sales invoice on the listing page.
On negative equity deals, the seller can also pay their contribution into the Wallet, so the finance is settled in one payment.
Why use it?
Everything in one place: pay, track payments and get invoices without leaving Carwow.
No extra admin: fees are paid automatically as part of the payment.
Finance settled in one step: no separate payments to the finance company and the seller.
Secure: every payment needs a one-time security code.
Is there a cost?
No. There's no fee to open or hold a Carwow Wallet. The standard buyer and transport fees apply, the same as with any other payment method.
Who is Airwallex?
Airwallex is the FCA-regulated payments provider behind Carwow Wallet. It moves your funds securely through the UK banking network, and your funds remain secure through regulatory banking protections.
Video guides
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk