Making a payment with the Carwow Wallet is a seamless and straightforward process. Our user-friendly interface allows you to complete your transaction effortlessly, ensuring a hassle-free experience from start to finish.
Check the payment details: Click "Review and Pay" to view the total amount due to the seller, including bank details and any outstanding finance when applicable.
Choose a payment method: select either Carwow Wallet (own funds) or one of the available stock funding options.
Review the payment details: on the Review Payment Details page, confirm the amounts and review the documents. The purchase price can also be amended here if needed.
Confirm and authorise: once everything looks correct, continue and enter the one-time security code from the authenticator app to confirm the payment.
You can track the payment in your transaction history, where transaction details and status are available, along with a summary and automatically generated sales invoice on the listing detail page.
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk