Go to your Carwow Wallet, select Withdraw funds, enter the amount and confirm with your one-time security code. The money is sent to your predefined withdrawal account, usually within a few minutes.
How to withdraw funds
Log in to your Carwow account and open the Carwow Wallet section.
Select Withdraw funds and enter the amount you want to withdraw.
Enter the one-time security code from your authenticator app.
Review and confirm your request. You’ll get an email once your withdrawal is processed.
Things to know
Before you withdraw, check your predefined withdrawal account details are up to date. To change them, see How can I change my predefined withdrawal account details?
Common issues
Didn’t get a confirmation? Check your spam folder, or check the status directly in your Wallet’s transaction history.
Trouble entering your one-time security code, or keep getting bounced back during the withdrawal step? Contact the Carwow Wallet team to have your 2FA reset.
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk