When withdrawing funds from your Carwow Wallet, the funds will be transferred to your predefined withdrawal account. Before proceeding with the funds withdrawal, you should confirm if the account details are updated.
To withdraw funds from your Carwow Wallet, follow these steps:
Log in to Your Account:
Access your Carwow account using your credentials.
Navigate to the Carwow Wallet Section
Select Withdraw Funds:
Click on the option to withdraw funds.
Specify the amount you wish to withdraw
You’ll be prompted to enter a code from your one-time passcode application
Confirm Your Request:
Review your withdrawal request and confirm the transaction.
Withdrawal is completed
Withdrawal processing times are typically within a few minutes. If you encounter any issues or have questions, please contact the Carwow Wallet team.
Didn’t get a confirmation?
You’ll receive an email once your withdrawal is processed — if you don’t spot it, check your spam folder, or check the status directly in your Wallet’s transaction history.
If you’re having trouble entering your one-time passcode, or keep getting bounced back during the withdrawal step, contact the Carwow Wallet team to have your 2FA reset.
If you need to make changes to your predefined withdrawal account details, please check this help article.
Need further assistance?
If you have questions or need help, the Carwow Wallet team is available via your preferred channel:
Webform: Submit a support request
Phone: 020 4586 4000 (Select Option 3)
Email: wallet@carwow.co.uk