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10 tips on how to succeed with Carwow
10 tips on how to succeed with Carwow

How to make the most out of your carwow enquiries.

Alex Foster avatar
Written by Alex Foster
Updated over a week ago

πŸ“ˆ Report all your carwow sales as they happen to gain maximum visibility on carwow and help your dealership become more profitable. You can check postcodes from your order book to make sure walk-in customers are identified and their sales reported.

πŸ“± Respond to all potential buyers as soon as possible and keep your phone to hand during the day to increase your chances of closing sales, and keeping customers happy.

πŸ‘‹ Consider how you can update your welcome message will ensure that consumers who receive an offer from you know that you are ready and waiting to help them with any questions they may have.

πŸš— πŸš— πŸš— List all your new and nearly-new stock on carwow so that you can maximise your visibility to the consumers on carwow as we continue to invest in consumer marketing.

πŸš€ Get your perks set-up on carwow on all your retailer sites to let consumers know what you are able to offer them, such as click and collect, the option to buy from home, offering a video call, or providing disinfected delivery.

πŸ“Ή Check out our own Mat Watson’s top recommendations for shooting great walk around videos which you can share through your own online channels and provide interested customers with the best video and imagery of cars to maximise your chance of securing sales.

πŸ’¬ Follow up with customers multiple times to make the most of every sales opportunity.

πŸ’° Remember that retailers on carwow only pay the first time a user enquires with you meaning you are able to keep communication open with customers without the concern of additional costs.

πŸ“Š Check out your weekly success report to understand how your dealership is performing, and to develop your enquiry management plans accordingly

πŸ”— Regularly reach out to your account manager to discuss strategies and processes, they will be more than happy to help.

The carwow team is ready to help you and your account manager will be on hand throughout. Please reach out to them to action any changes above or for further support.

Not sure who to contact?

Reach out to the carwow team by email on

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