During Enhanced Due Diligence (EDD), we need to confirm your day-to-day dealership activities.
To prevent delays, please do not upload website screenshots or brochures. Our banking partner requires formal trade documentation.
How to sort it:
Provide one of the following accepted documents:
Recent Invoices: Provide two recent invoices issued to your customers AND two invoices received from your vehicle suppliers (dated within the last 3-6 months). dealer-help.carwow.co.uk
Signed Sales Contract: A vehicle sales contract or manufacturer supply agreement that has been signed by a company director. dealer-help.carwow.co.uk
Ensure the company name and address on these documents perfectly match the details you entered in your Carwow Wallet profile.
Need Extra Support?
If you encounter an error or need further assistance, contact the Carwow Wallet Team:
Email: wallet@carwow.co.uk
Phone: 020 4586 4000 (Option 3)
Online: Support Form