carwow

My payment was unsuccessful. What to do next?

I tried adding money to my Carwow Wallet but my transaction was reversed. What do I do next?

How do I make a complaint?

How can I close my Carwow Wallet?

If a deal with Negative Equity is cancelled after the funds reach your Wallet, you must manually trigger the refund. Use the steps below to return the balance to the…

Refund Negative Equity on Cancelled Deals

If a seller pays more than the required negative equity, the excess stays in your Wallet. When you see an "Outstanding seller overpayment" alert, use the steps below to manually…

Refund Negative Equity Overpayments

If you have a payment that was initiated but later cancelled—or if you've decided to complete a deal through an alternative method—you can easily clear out this "digital garbage" to…

Carwow Wallet: Handling Payments Offline

Magda Pinto

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