See it for yourself
Take the interactive walkthrough — click through this section step-by-step, at your own pace, and see exactly what it looks like inside your Wallet.
Rejected funding, refunds, and cancelled deals.
Cancel or refund from Requires Attention
Handle cancellations and refunds for a deal from the Requires Attention tab whenever something needs sorting out.
If stock funding is rejected, change your funding source
Rejection screen appears — After a stock funding application is declined by the funder.
Contact your funding facilitator first — Check why it was declined — they may be able to resolve it directly.
Still need to pay? Click Change Funding Source — Resets the payment flow without cancelling the whole deal.
Choose a new method — Your Wallet balance, or an alternative funder if signed up with more than one.
Complete the payment — With the new funding source confirmed.
Refunding a negative equity overpayment
From the Wallet overview — Requires Attention tab → find the deal → Refund seller from its dropdown.
Or from the deal page — Find Outstanding seller overpayment → click Refund overpayment.
Either way works — Use whichever screen you already have open.
If a deal's cancelled, refunding negative equity
Go to Requires Attention — In the Carwow Wallet.
Select Refund Seller — For the cancelled deal.
Choose Return to original payment method — Funds go back automatically to the account they were received from.