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Carwow Auctions
Carwow Auctions

Useful information, help and support for our daily online auctions.


What happens once a sale has been agreed?
Can you tell me more about the document collection process?
Which documents need collecting to complete the purchase?
How can I track collected documents?
Should I contact the seller during the post-sale process?
Who organises a collection date?
How do I pay for the collection service?
When and how do I pay the seller?
What do I need to do if a sale is cancelled?
How will I receive my invoices and how can I pay them?
Can collected documents be verified?
Do I get to inspect the vehicle's condition before buying?