Carwow Auctions
Useful information, help and support for our daily online auctions.
What are Carwow Auctions?
Can I source vans via the auctions?
How do Carwow Auctions work?
How do I navigate through the Listings page?
Can my account be suspended?
How do I get in touch?
6 top tips to win more carwow auctions
Terms & Conditions of our collection providers
Collection services Terms
Carwow Auction Bidding & Second Chance Offers Terms
What is the Reserve Price?
Who's responsible for the appraisal?
What do I need to know about the listing process?
How do we verify a vehicle's condition?
How are listings approved?
Will the seller know which documents are needed for sale?
Can I trust the listing images?
How do you grade listings on Carwow?
What happens once a sale has been agreed?
Can you tell me more about the document collection process?
Which documents need collecting to complete the purchase?
How can I track collected documents?
Should I contact the seller during the post-sale process?
Who organises a collection date?
How do I pay for the collection service?
When and how do I pay the seller?
What do I need to do if a sale is cancelled?
How will I receive my invoices and how can I pay them?
Can collected documents be verified?
Do I get to inspect the vehicle's condition before buying?
Carwow Collects FAQs